![]() We have had a ticket open with Exchange online since but have been disappointed as they appear to not be able to help and do not seem to have an escalation method to the Exchange Team. Resource 'Processor' is unhealthy and shouldn't be accessed.Īny help would be appreciated. [Message:Failed to sync public folder hierarchy. Get-PublicFolderMailboxDiagnostics CRM -IncludeHierarchyInfo Resource 'Processor' is unhealthy and shouldn't be accessed." We run diagnostics on the Public folder mailbox and get an error "Message:Failed to sync public folder hierarchy. Items do not update, and new item do not come down. You see the header update but not the item. It appears the first change comes through. Another issue with iPhone and Exchange server is when contacts are disappearing from the iPhone. ![]() ![]() MS Exchange Contacts Not Syncing With iPhone 10/8/7. Helpful Post: Fix Exchange Contacts Not Syncing with Android. Scenario: Create a new public folder (or use an existing one)Ĭhange the subject of the item. If the application that you are using to host Outlook file get fail to work with Exchange server, move to the default and try this again. ![]() We have also found that online public folders are only showing the headers changing and we think this is why the folder gets a sync error. It appears the header is updating but not the full item New data stops synching, and edit do not come over. Since about all of our customers are getting sync errors when syncing public folders. Public Folders stopped synching with Outlook on multiple tenants with Exchange online.
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